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Terms & Conditions

To ensure that the administrative and financial side of your treatment also runs as smoothly as possible, you will find our general terms and conditions here.


When you have yourself treated by one of our sports podiatrists, a so-called 'treatment agreement' is created. The obligation arises from this treatment agreement, among other things, to reimburse Profysic Sportpodotherapie for its services.

The conditions below apply unconditionally to all treatment agreements between you and Profysic sports podiatry, unless expressly agreed otherwise in writing.

Dutch law applies to all assignments/agreements.


General Delivery and Payment Conditions

  • After a consultation, treatment or collection appointment you will receive an invoice from Infomedics. The payment conditions of Infomedics apply to this invoice. For questions about the invoice, you can contact Infomedics. In our branch in Eindhoven it is also possible to pay directly by debit card.

  • You are responsible for declaring this invoice to your health insurer.

  • Appointments made (on site or by telephone) can be canceled or rescheduled up to 24 hours in advance without any costs. We reserve the right to charge for appointments that are missed without timely cancellation or that are rescheduled or canceled within 24 hours before the appointment. If you miss the free check-up appointment, we will still charge you for a replacement appointment.

  • Because Profysic strives to keep waiting times as short as possible, arriving late – especially during busy times – means making a new appointment. If time and our work schedule allow, we will of course still try to help you.

  • Oral consent after the research, whereby you agree to the manufacture of therapeutic aids, is valid. After the research, Profysic immediately starts the production of these therapeutic aids. In the event of cancellation, the costs incurred will be charged to the client.

  • Although we do our utmost to keep our information correct and up to date, we can never be 100% sure whether this is actually the case. You can therefore not derive any rights from information provided by us regarding reimbursements from health insurers. We therefore advise you to always consult your health insurer.


The Profysic sports podiatrists are obliged to act to the best of their ability. Sports inlays and orthoses are therapeutic aids, we can therefore never guarantee the effect of these aids. Adjustments of sports inlays and orthoses within two months after delivery (or until the first check-up appointment) are included in the service and are therefore not charged. Insufficient results of the treatment or therapeutic aids in no case entitle the customer to a refund or exemption from payment.

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